Welcome to 221+ Patient Support Group. This policy explains how we handle and use your personal information and your rights in relation to that information. Under the GDPR of May 2018, the 221+ Group is the controller of that information.
The 221+ Group is committed to protecting and respecting your privacy.
This Privacy Policy explains why and how we will use the personal information that we have obtained from you or others, with whom we share it and the rights you have in connection with the information we use. Please read the following carefully.
This policy describes the way we handle and use the personal information that we obtain from all the different interactions you may have with us as a business, including when you visit our social media pages or website currently located at https://221plus.ie or when you contact us.
221+ Group is the controller in relation to the processing activities described below. This means that 221+ Group decides why and how your personal information is processed. Please see the section at the end of this policy for our contact and legal information.
This policy was last updated on the date that appears at the top of this page.
We receive personal information about you that you give to us, that we collect from your visits to our Site and social media pages and that we obtain from other sources. We only collect personal information which we need and that is relevant for the purposes for which we intend to use it.
INFORMATION THAT WE COLLECT ABOUT YOU – ONLINE, BY PHONE, AND EMAIL:
When you visit our Site we automatically collect:
We use your information (personal or otherwise) to provide you with health services and information. We rely on different legal grounds to process your personal information, depending on the purposes of our use and the risks to your privacy. You will only receive emails from us if:
We use your personal information in the following ways:
We may use and process your personal information for the following purposes where you have consented for us to do so:
To contact you via email, online or by post (as you have indicated) with information about 221+ Group.
To contact you if required in connection with your enquiry or to respond to any communications you might send to us.
You may withdraw your consent for us to use your information in any of these ways at any time. Please see the ‘YOUR RIGHTS IN RELATION TO YOUR PERSONAL INFORMATION’ section below for further details.
We may use and process your personal information where it is necessary for us to pursue our legitimate interests as a business for the following purposes:
If we have requested your consent and you give your consent, we may use your personal information to contact you by email, online or by post to keep in touch.
If you do not wish to receive communications from us, please inform us by using the unsubscribe link inside the email, by sending an email to Info@221plus.ie or by changing your preferences on your online account.
Please note that this is section relates to members who subscribe to the 221+ mailing list and receive informative emails and newsletters.
We only disclose your personal information outside our business in limited circumstances. If we do, we will put in place a contract that requires recipients to protect your personal information, unless we are legally required to share that information. Any contractors or recipients that work for us will be obliged to follow our instructions. We do not sell your personal information to third parties.
We may disclose your information to our third-party service providers, agents and subcontractors (Suppliers) for the purposes of providing services to us or directly to you on our behalf, including the operation and maintenance of our Site.
When we use Suppliers, we only disclose to them any personal information that is necessary for them to provide their services and only where we have a contract in place that requires them to keep your information secure and not to use it other than in accordance with our specific instructions.
We do not transfer your personal information outside of Europe. If we do so in the future, we’ll let you know and take measures to protect your personal information.
All information you provide to us is stored on our secure servers which are located within the European Economic Area (EEA).
If at any time we transfer your personal information to, or store it in, countries located outside of the EEA (for example, if our hosting services provider changes) we will amend this policy and notify you of the changes. We will also ensure that appropriate safeguards are in place for that transfer and storage as required by applicable law. This is because some countries outside of the EEA do not have adequate data protection laws equivalent to those in the EEA. If we transfer your personal information to the United States of America, we will only send the personal information to USA entities subject to Standard Contractual Clauses or where we have an alternative safeguard in place in accordance with applicable law. Where they apply to our data transfer activities, we may rely on adequacy decisions by the European Commission about certain countries for data transfers to countries outside the EEA.
We take the security of your personal information seriously and use a variety of measures based on good industry practice to keep it secure. Nonetheless, transmissions over the internet and to our Site, and our social media pages may not be completely secure, so please exercise caution. When accessing links to other websites, their privacy policies, not ours, will apply to your personal information.
We employ security measures to protect the personal information you provide to us, to prevent access by unauthorised persons and unlawful processing, accidental loss, destruction and damage.
We use secure SSL networking for all personal data transmission to protect your information. To check that you are in a secure area of the Site before sending personal information to us, please look at the bottom right of your website browser and check that it displays an image of a closed padlock or an unbroken key.
The transmission of information via the internet is not completely secure. Although we will do everything possible to protect your personal information, we cannot guarantee the security of any personal information during its transmission to us online. You accept the inherent security implications of using the internet and will not hold us responsible for any breach of security unless we are at fault.
If you are using a computer or terminal in a public location, we recommend that you always log out and close the website browser when you complete an online session for your security. In addition, we recommend that you take the following security measures to enhance your online safety:
Our Site, and social media pages may contain links to other websites run by other organisations which we do not control. This policy does not apply to those other websites, so we encourage you to read their privacy policies. We specifically disclaim responsibility for their content, privacy practices and terms of use, and we make no endorsements, representations or promises about their accuracy, content or thoroughness. Your disclosure of personal information to third party websites is at your own risk.
We are obliged to retain certain information to ensure accuracy, to help maintain quality of service and for legal, regulatory, fraud prevention and legitimate business purposes.
Information will be retained for no longer than is necessary for the purpose for which it was obtained by us or as required or permitted for legal, regulatory, fraud prevention and legitimate business purposes. In general, we (or our service providers on our behalf) will hold this information for a period of seven years, unless we are obliged to hold it for a longer period under law or applicable regulations.
We will not hold your personal information in an identifiable format for any longer than is necessary for the purposes for which we collected it. For certain purposes we retain your personal information indefinitely (e.g. to supress marketing messages).
You have certain rights in respect of your personal data and we have processes to enable you to exercise these rights.
This is known as a Data Subject Access Request or a DSAR in short. If you want to know if we are processing personal data relating to you and to have access to any such personal data you can contact us at Info@221plus.ie. In order to furnish you with a copy of your personal data that we hold we will need to verify your identify.
You have the right to access any personal information that 221+ Group processes about you and to request information about:
If you believe that we hold any incomplete or inaccurate data about you, you have the right to ask us to correct and/or complete the information and we will strive to do so as quickly as possible; unless there is a valid reason for not doing so, at which point you will be notified.
If you believe that we hold inaccurate personal data about you, then you can request to update this information directly by contacting us at Info@221plus.ie. Depending on the type of personal data you believe is inaccurate, we may ask you for further proof to ensure that the personal data is being corrected properly. If we are satisfied that the personal data is inaccurate, we will make the necessary changes.
You also have the right to request erasure of your personal data or to restrict processing (where applicable) in accordance with the data protection laws; as well as to object to any direct marketing from us. Where applicable, you have the right to data portability of your information and the right to be informed about any automated decision-making we may use.
You have a right to ask for your personal data to be erased in certain circumstances. However, this right does not apply where we have to comply with a legal obligation or where we need personal data for the establishment, exercise or defence of legal claims. In addition, if you opt out of marketing communications or have previously opted out of marketing communications, we have to keep a record, or such opt out to ensure that we don’t contact you in the future.
You have a right to request that processing of personal data is restricted in certain circumstances. However, we shall continue to process the personal data for storage purposes, for the establishment, exercise or defence of legal claims or with your consent.
Where we are relying on legitimate interests as a legal basis to process your data, you have a right to object to such processing on grounds relating to your particular situation.
In certain circumstances, you can request that we provide to you your personal data in a commonly used format. If you wish to make such a request, you can email us at Info@221plus.ie.
You have the right to lodge a complaint with theData Protection Commission and more details can be found on their website at https://www.dataprotection.ie.
For more information or to exercise your data protection rights, please contact us using the contact details below.
If you are unhappy about how your personal data has been used, please email us at Info@221plus.ie or write to us at the below address:
Data Protection Office
221+ c/o Irish Cancer Society
43-45 Northumberland Road
Dublin 4
D04 VX65
If you object to our use of your personal data for marketing purposes, we will opt you out of marketing. To amend your preferences, you can email or call us at Info@221plus.ie or at +35319683701.
If we receive a request from you to exercise any of the above rights, we may ask you to verify your identity before acting on the request; this is to ensure that your data is protected and kept secure.
Please check this page regularly for changes to this policy.
You can contact us with your queries in relation to this policy or for any other reason by post, email or by phone.
Please email us at Info@221plus.ie or call us on +35319683701.
Last updated: 24th April 2024